It is hard to believe another year has passed here at FreeForums.org! Whether or not you visit the Support Forum for FreeForums.org we are hard at work helping our valued customers day after day. For nearly three years I have been a Support Staff for FreeForums.org and it has been a pleasure working with thousands of customers. As always, if you’re struggling with something on your forum, think you’ve found a bug, or just want to stop by and join the support forum, we are happy to see you!
In the past, the Support Forum was a hub of communication for FreeForums.org users to discuss and interact with the common interest of forums. Unfortunately, in recent years, the community aspect of the Support Forum has been greatly diminished. This is something we would like to change in 2013. The Support Forum has much more to offer than just support. We have a huge Forum Promotion section where forum owners are free to promote their forums to other users. In addition, we have a Feedback and Suggestions forum where you can provide us with valuable feedback concerning our service and of course suggest changes for future features and services. Finally, the Off Topic board is a place where you can discuss basically anything with other FreeForums.org forumers. Whether it is suggestions for your site or insightful discussion, almost everything can be discussed in this forum. As an added bonus, both Administrators and Support Staff frequently join in on these conversations, so you have ample opportunity to find out about new features and get to know the people who help run FreeForums.org day-to-day. If any of this interests you, please stop by and check out the Support Forum! Feel free to introduce yourself and get to know fellow FreeForums.org forumers!
Along with restoring the Support Forum community in 2013, we are also looking for new volunteer Support Staff to help our customers troubleshoot and effectively use their forums. While these positions are unpaid, there are some perks to volunteering at the Support Forum. Generally, the administrators look for motivated forumers who are familiar with phpBB3 and specifically the FreeForums.org platform. Further criteria were discussed in one of our past blog posts: Support Staff: What we look for. If this sounds like you, just join the Support Forum and start helping out in the support section. You can find out more about applying in the Hiring Volunteer Support Staff topic at the Support Forum. The job is pretty simple but quite fun so if you have a passion to help others, feel free to apply!
In closing, I would like to thank all of our customers on behalf of FreeForums.org and Crowdgather for a fantastic year! We honestly appreciate your choosing FreeForums.org and will continue to strive to make your forum experience memorable. For 2013, I hope your forums continue to grow and flourish and that you continue to enjoy our services. As always, if you have any questions or concerns you can stop by the Support Forum and let us know.
Happy New Year,
Support Team Member